Privacy Policy

Last updated: December 2024

1. Introduction

StarPhoenix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and digital marketing services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Request information about our services
• Subscribe to our communications
• Participate in our lead generation campaigns

2.2 Types of Personal Information

The personal information we collect may include:

• Name and contact information (email, phone, address)
• Company information and job title
• Business requirements and preferences
• Communication history and preferences
• Marketing and campaign interaction data

2.3 Automatically Collected Information

We may automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Device information and operating system
• Website usage patterns and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our lead generation services
• Processing and responding to your inquiries
• Personalizing your experience with our services
• Improving our services and developing new features
• Conducting marketing and promotional activities
• Complying with legal obligations and protecting our rights

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating our business, including:

• Technology and hosting providers
• Analytics and marketing platforms
• Customer support services
• Payment processing services

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to restrict processing of your information
• The right to data portability
• The right to object to processing

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences, though disabling cookies may affect the functionality of our services.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Information

If you have any questions or concerns about this privacy policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +1 2134930963
• Address: 506 Nw Avenue F, Andrews, TX 79714-0000